Protecting Your Privacy

At Naylor Pest Control, we understand how important your privacy is. We strive to make sure all your private information is safe and secure. In keeping with this objective, we have outlined our privacy policy below concerning the collection and use of any personal information on our website. Who Is Naylor Pest Control? Naylor Pest Control is a privately held, Toronto-based company.
 

Information Provided

There are two types of information collected: personal and non-personal. If we receive your consent, we may choose to use the personal information that you provided for several different purposes. Below are examples of some of the possible uses:

• to assist us in providing customer service;

• to help fulfill information requests for services offered;

• customize our online services to fit your needs;

• measure the effectiveness of our marketing and online efforts.
   

From time to time, we may collect and summarize customer information in an anonymous format used only for analysis. Examples of personal information include name, address, phone number, and email address. As a user, you can choose not to provide us with any personal and private information. However, we may not be able to provide the product, service, or information you are inquiring about. Non-personal information is any information that does not identify you as an individual, such as an area code or a postal code.
 

Implied Consent

In many cases, when we state the reason and purpose for collecting your personal information, your consent is considered implied if you provide the information.
 

Express Consent

From time to time, we may ask you to provide your express consent to use your personal information to advise you of products or services we believe you may be interested in. In such cases, you will always have the chance to choose to opt out and stop using your information for such purposes.
 

Purchases

When you sign up or subscribe to any of Naylor Pest Control’s services, you will be required to share with us your contact information as well as payment information so that we can process your purchase or request.
 

Returns

If you choose to return or cancel a subscription or service purchased from Naylor Pest Control, you will be asked to provide contact and payment information so we can authorize and complete the return.
 

Subscription & Exclusive Offers

Naylor Pest Control may offer newsletters, exclusive offers, or updates, which you can subscribe to by signing up on one of our websites. During the sign-up process, we may need to collect some personal information. This information will only be used for the purpose stated during the sign-up process.
 

Our Website

In some sections of the website, you may be asked to provide personal information to access certain exclusive features and functions. If you do not wish to provide the required personal information, you may not be able to access certain features of the website. We may also use the personal information that you provided to contact you or to reply to your inquiries and requests. We may also email or send other communications about services we offer that may interest you.
 

Automatic Data Collection

It is now common practice for websites to automatically collect some non-personal information regarding their users. This information does not identify you or any of your private information. Examples of some of the non-personal information that we may collect include IP address, the date and time you visited our site, the Internet address of the link that you clicked on to our website, the operating system, the pages of our website that you visited and the length of time, the pages downloaded and images viewed, etc.
 

Cookies

Our websites may use cookies, a common practice in which a very small amount of information is stored on a user’s computer to allow the website to recognize the user on future visits. You may choose to decline to accept our cookies; however, this may negatively affect your user experience and your ability to access and use some features of the website.
 

Links

Our website may contain links to other websites that are independent of Naylor Pest Control. As such, Naylor Pest Control is not responsible for, nor does it claim to control, these websites or how they collect and manage personal information. We strongly recommend that you read the privacy policies of the other sites.
 

Third Party

Naylor Pest Control does NOT sell or share your personal information with any other third parties.
 

Third Party Disclosure

From time to time, Naylor Pest Control may be required to divulge some of your personal information to other service providers in order to deliver the service that you have purchased. In an effort to prevent fraud and identity theft, Naylor Pest Control may verify your personal information, including your address, credit card information, and any other information deemed necessary.
 

You have the right to refuse to share your personal information with these third-party service providers; however, we may not be able to process your transaction as a result.
 

Legal Disclosure

Naylor Pest Control will abide by all Canadian laws and may disclose your information as permitted or required by the law.
 

Is My Information Secure

Naylor Pest Control will always strive to maintain safeguards and security standards to protect your private information against theft, unauthorized access, or use.

While we will use our best efforts to protect your personal information, Naylor Pest Control is not responsible for any theft, misuse, or unauthorized disclosure or use of the data by a third party.
 

Manage Your Profile

Your customer profile can always be accessed online, and your personal information can be verified, updated, or removed. If you signed up as a member on any of Naylor Pest Control’s websites, you can always access or modify your personal information.
 

You can also send in your requests for change, and we will help fulfil your request. Some requests may involve considerable costs to Naylor Pest Control. In such cases, the customer may be required to absorb any or part of the additional costs.
 

When is My Information Removed

We maintain your personal information unless instructed otherwise to remove it.
 

Contact Information

Please feel free to contact us if you have questions, issues or complaints regarding our privacy policy.
 

Policy Change

Naylor Pest Control reserves the right to modify the privacy policy to accommodate changes in the marketplace or in the services offered.